Privacy Policy

Reimagine Foods, Inc. (“Reimagine Foods”, “we”, “us” or “our”), which includes our affiliated companies, brands and partners will always handle your personally identifying data and information, such as name, address, e-mail address, telephone/fax numbers, credit/debit card information, demographic information, and responses to survey questions (“Data”) that you may provide to Reimagine Foods with as much transparency, care and respect possible and reasonable.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.  We refer to this information as “Order Information”).

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

  • Communicate with you and to better service you in responding to your customer service needs
  • To personalize your shopping experience and to allow us to deliver the type of content and product offerings in which you are most interested
  • To process your transactions even faster
  • Screen our orders for potential risk or fraud 
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services via email or other communication methods
  • We also use the Device information that we collect in advertising and targeting. We may use first-party or third-party cookies and web beacons to deliver content, including ads relevant to your interests, on our site or on third party sites
  • To administer a contest, promotion, survey or other site feature

If you would like to opt out of the technologies we employ on our site, you may do so by blocking, deleting, or disabling them as your browser or devices permits.

 

HOW DO WE PROTECT VISITOR INFORMATION?

We implement a variety of security measures to maintain the safety of your Data. Your Data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. 

When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above. 

While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term 'outside parties' does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

APPROVED THIRD PARTY 

We share your Personal Information with third parties to help us use your Personal Information, as described above.  

For example, we use Shopify to power our online store -you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  

We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. 

You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Content you post to the Site may be displayed on the Site. Other users of the Site may be able to see some information about you, such as your name if you submit a review. We are not responsible for the privacy practices of the other users who will view and use the posted information.

Interest-Based Advertising and Third-Party Marketing. Through our Services, we may allow Third-Party advertising partners to set tracking tools (e.g., cookies) to collect information regarding your activities (e.g., your IP address, page(s) visited, time of day). We may also share such de-identified information as well as selected Personal Information (such as demographic information and past purchase history) we have collected with Third-Party advertising partners. If you prefer that we do not share your Personal Information with Third-Party advertising partners, you may out of such sharing at no cost by following the “OPT OUT” instructions in the Behavioral Advertising section below.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Unsubscribing to our email communications. To unsubscribe, you can use the unsubscribe link found at the bottom of the email to op out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or services you have requested. We may also send you certain non-promotional communications regarding Reimagine Foods and our Brands and Services, and you will not be able to opt out of these communications (e.g., communications regarding our updated to our Terms or this Privacy Policy).

To opt out of personalized advertising services, please use the links below:

FACEBOOK: https://www.facebook.com/settings/?tab=ads

GOOGLE: https://www.google.com/settings/ads/anonymous

BING: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.


DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: hello@itsreimaginefoods.com

YOUR CONSENT

By using our site, you consent to our privacy policy.


TRADEMARK RIGHT

Reimagine Foods and its brands, affiliates, licensors and content providers are the owners of all the trademarks used on the Reimagine Foods websites. Third parties are not allowed to use and apply any of the trademarks, logos and identifying marks without the express written consent of Reimagine Foods.

Please also visit our Terms and Conditions section for more information.