Subscription FAQ

  • How does the membership work?

Your membership is the most flexible and convenient way to get Fämily Foods products delivered to you. Simply select the “Subscribe & Save” option when you add to cart and make the most of these great benefits:

  • You’ll get our lowest rate guaranteed — 5% of every order, every month!
  • Select the number of boxes that fits your monthly usage and never run out
  • Have enough product this month? Simply skip a shipment!
  • Earn rewards points for every purchase 
  • Access to exclusive, subscriber only content
  • Will I receive 5% off all orders?

Yes! Your Fämily Foods products are delivered to your door with 5% off as part of your subscription, no matter what you order.

How do I cancel my membership?

We require a minimum of 3 shipments before you can cancel your membership. After the required minimum of 3 shipments you can cancel your subscription in your customer portal via login on the website, or by contacting our support team at If you want to cancel before the 3 months have passed, please reach out to us as we are here to help and will always do what’s in our power to find a solution that works for you!

What is the membership returns policy?

When you sign-up for a Fämily Foods subscription, we offer a 30-day satisfaction guarantee on your first subscription order. Our goal is to help you feel healthier and happier, so if you aren’t satisfied during that time, contact us at so we can help you make the most out of your product, or send you the most up to date returns information. The 30-day guarantee is only valid on the first shipment.

Do I have to pay customs fees on subscription orders?

Orders shipped outside the US (e.g. Canada, Central & South America) may be liable to customs charges. Unfortunately we cannot predict or prevent this fee, and the subscriber is responsible for all customs fees and rates.